Here you can find answers to the most frequently asked questions.
Before you can create a listing, you need to set up your payout in Settings > Payouts. It will bring you to Stripe to configure your payout details.
Once you have done that, you can go to Collections > Select the item you want to list > Click on the button to set the price and shipping fees. When you are ready, click on the List button to publish your listing.
To keep our community safe and secure, we have multiple layers of security in place:
We have zero tolerance for fraud and scams. If you see any suspicious activity, please report it to us immediately.
When seller and buyer agree on the price and shipping fees, seller will send the item to the buyer. It is the seller's responsibility to ensure the item is shipped in a timely manner. Buyer will receive a tracking number from the seller where possible.
We will be integrating with shipping carriers to provide a seamless shipping experience for our users.
Stripe is a world leading payment processing platform that allows you to receive payments when you make a sale. It is used to process payments for your listings.
You can find more information about Stripe here.
We use Stripe Connect to process and wire payments to your bank account. You can also view your payouts in your Stripe dashboard.
Stripe charges a 2.9% + $0.30 fee for each transaction. In some cases, the fee may be higher due to the currency of the transaction or the tax calculation processing.
To simplify the payment processing fees, we charge a fixed 3% fee for every transaction. This fee is transparent and easy to understand. We will not charge you any hidden fees.
© 2026 Formerlink Inc. All rights reserved.